Dispatch and Delivery
Shipping within New Zealand
Shipping is calculated at checkout in the following brackets:
- Nationwide for standard parcels $6.50
- North Island for large parcels $8
- South Island for large parcels $10
- Nationwide for oversize parcels $15
- Rural post surcharge applies in all cases $3.50
We have worked really hard to get our shipping rates down and will continue to look at improving them. Sorry to our South Island and rural friends - this simply reflects the cost to us.
Pick up in Silverdale, Auckland is free - just select the 'Collect' option in the checkout. Once you have placed your order just email email@example.com to organise a time.
You will be emailed an order confirmation immediately after placing your order online. Orders received before 12pm on a working day are generally dispatched the same day using a tracked service. If you have special instructions for delivery please leave us notes in the order comments when checking out.
You will be emailed a shipping notification with tracking details when your order is packed. Please allow up to 24 hours for tracking to become available.
At this time we are only offering shipping within New Zealand but if you are an international customer please contact us for a quote.
A little note on packaging
In caring about who makes our toys we also care about how we get them to you - we try to use recyclable packaging where we can. If you receive bubble wrap in your order this been recycled from something shipped to us. Although it's not the prettiest, we may also reuse clean recycled packaging foraged from friends and family.
This is an area we are still refining so please bear with us as we continue to improve our packaging options.